How do I place an order?

Ordering from Knot Just Jigs is easy, browse the store and purchase by clicking buy now, and then add item to your shopping basket. Once you have finished simply follow the checkout process. There is an option to register your details for future visits but it is not essential, alternatively you can use the quick checkout facility. Your order will then be despatched.

How do I pay?

For your security and peace of mind, on-line credit and debit card payments are processed by either Nochex or PayPal and at no time do we have access to your credit card details. PLEASE NOTE you do not need to set up an account to use this facility.

Alternatively you can pay by cheque or postal order made payable to Knot Just Jigs.

Orders and payment can be made telephone, just call 07805025945 or 0845 0091427 and speak to one of our friendly staff that will be delighted to help. Both credit or debit cards can be taken this way too.

Payment must be made in UK STERLING ONLY.

Please note that items will not be dispatched until funds have cleared.

Do you offer a gift-wrapping service?

Yes, for a small fee we will wrap your chosen gifts in co-ordinating paper and a matching tag or if you prefer you can chose to purchase a gift bag.

Privacy Notice

Knot Just Jigs knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting www.knotjustjigs.co.uk, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Knot Just Jigs Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Knot Just Jigs. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
• Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
• E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

What About Cookies?

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login to our system.

Does Knot Just Jigs Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How Secure Is Information About Me?

We work to protect the security of your information and It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the top menu bar. All financial transactions are performed by a specialist company and we do not see or hold any of your credit card details.

Which Information Can I Access?

Knot Just Jigs gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Knot Just Jigs, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages & arbitration of disputes. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Knot Just Jigs. As a result of those actions, you might supply us with such information as your name, address, and phone numbers.

Automatic Information

For security purposes Knot Just Jigs sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: questions@knotjustjigs.co.uk