UK Postage contributions are charged as follows:

Order total under £15 postage costs £2.95
Order total between £15 and £70 costs £3.95
Order total over £70 free postage 

We aim for you to receive your purchases within 3-5 working days of ordering.

It is our preference to use recycled products when available, the majority of our packaging has already once used and the packing materials are either shredded paper or materials supplied by local retail outlets from their own deliveries. We strive to avoid the use of excessive packaging.  

Stock

As the products on our website reflect what is currently in stock we aim to ensure that most products are available. In the unlikely event that a product is out of stock we will contact you via email or telephone and advise the revised dispatch date. Should you wish to change or cancel your order at this stage then we will be pleased to action this for you.

International Orders

If you require an overseas delivery please contact Knot Just Jigs for a quote for postage price before ordering. Postage will be charged at cost.

Returns and Refunds

We are confident that you will be more than happy with your purchase. However, in the unlikely event that you are not completely satisfied, you are free to return your item, provided:

* It is within 7 days of receipt
* Item/s are in the original packaging
* The item/s are complete & undamaged

Before we despatch, each order is thoroughly checked to ensure that all goods are in perfect condition. However if on receipt you find your goods to be faulty we will either:

* Refund in full  or
* Exchange the item

Please note that refunds or exchanges will be at our discretion.
Unless the goods are faulty, return postage costs will be the responsibilty of the customer.
We advise that goods are returned with proof of posting.